Pink Corsage: Postage & Returns

Postage & Packaging

UK & Northern Ireland  Zone 1 Royal Mail 1st Class Post

Order Value: £0 - £6.00           £1.95 
                   £0 - £35.00         £3.95

                   £35.00 & above   £7.50

Royal Mail 2nd Class Post
Order Value: £0 - £6.00         £1.75
                  £0 - £35.00        £3.50
                  £35.00 & above  £6.50 

UK- urgent next day orders: Order before 1pm for this service
Royal Mail Special delivery  Monday - Friday:
£10.00 

Europe Airmail Economy 5- 7  working days
Order Value: £0 - £6.00      £3.50
                     £0- £35          £4.50
                   £35 & above    £6.50

Europe Airmail Tracked & Signed 3-5 working days
Order Value: £0 - £35           £12.50
                       £35 & above   £14.00

USA  Zone -  1 International Tracked & Signed 7- 10  working days   
      Order Value: £0 - £35     £13.50
                           £35 &above  £17.50

Australia: Zone - 2 International Tracked & Signed 9 -15 working days  
    Order Value: £0 - £35         £14.50
                       & above
           £17.50

Please note: Legally the importer of record ( i.e. the person in whose name the goods are imported ) is responsible for any import and customs duties, fees, etc...
Once an order has been dispatched we do not have any control on how long customs clearance/ delivery may take.

I make every effort to deliver your order as quickly as possible, I normally despatch within 3-5 days. However during busy times it may take longer to dispatch your order.

Telephone orders call :
02920 679808

Returns Policy

I hope you will be happy with your order, however in the unlikely event you are not entirely satisfied, and we will offer you an exchange or refund. Please return your purchase, in the condition received, original packaging within 14 working days of receipt. We are sorry but postage and packaging is non refundable, unless the item is faulty. We would advise that you obtain a proof of posting when you return the package as it is your responsibility until it reaches us.
Also the right to cancel and return items for refund does not apply to personalised orders. 

Please return to:
Pink Corsage
82 Picca Close 
Cuverhouse Cross
Cardiff
CF5 6XR

If your order does not arrive or arrives damaged, Pink Corsage will replace the goods to an equal value or, where appropriate, offer a full refund after an investigation with Royal Mail has been carried out. Damaged or lost orders must be reported to us within 14 days of the delivery date. Please note, all refunds and replacements are at our discretion.